HWP to PDF Privacy Policy

1. Items of Personal Information Collected and Collection Methods

The Company collects only the minimum amount of information necessary to provide services without requiring membership registration.

Items Collected:

• Device Identifier (Device ID): User identification, credit (usage rights) management, prevention of fraudulent use
• Uploaded Document Files: Purpose of providing PDF conversion service for documents such as HWP
• Service Usage Records: Access logs, usage records, fraudulent usage records, app version information

Collection Methods: Automatically collected during app execution and service use, files directly uploaded by users

2. Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes:

• Service Provision: PDF conversion processing of document files
• User Management: Credit (usage rights) allocation and deduction management through device identification
• Service Improvement: Understanding access frequency, statistics on service usage, bug fixes and performance improvements

3. Retention and Use Period of Personal Information

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. However, the following information is retained for the specified period for the reasons stated below:

• Uploaded Document Files: Automatically and permanently deleted from the server within 1 hour after conversion is completed (immediately deleted if conversion fails)
• Device Identifier and Usage Records: Until app deletion or service termination

Information Retention Required by Law:

• Login records under the Protection of Communications Secrets Act: 3 months

4. Procedures and Methods for Destruction of Personal Information

Destruction Procedure: Information entered by users is transferred to a separate DB (or separate filing cabinet for paper documents) after the purpose is achieved, and is destroyed after being stored for a certain period according to internal policies and information protection reasons under relevant laws (refer to retention and use period).

Destruction Methods:

• Electronic File Format: Deleted using technical methods that prevent recovery and reproduction
• Document Files (HWP, PDF, etc.): Permanently deleted on an hourly basis through automatic deletion scripts on the conversion server

5. Provision of Personal Information to Third Parties

The Company does not, in principle, provide users' personal information to external parties. However, exceptions are made in the following cases:

• When users have given prior consent
• When required by law or when there is a request from investigative agencies according to procedures and methods prescribed by law for investigation purposes

6. Rights of Users and Legal Representatives and How to Exercise Them

• Users can request deletion of their personal information (device identifier, etc.) at any time. (Information stored on the device is immediately destroyed when the app is deleted.)
• If users wish to delete their files, they can rest assured that files are automatically destroyed within 1 hour without a separate request.

7. Installation/Operation of Automatic Personal Information Collection Devices and Refusal

The Company uses 'cookies' or similar technologies (such as mobile device identification values) to store and retrieve usage information to provide customized services to users.

How to Refuse: Users can refuse information collection through device settings or the advertising identifier reset function, but in this case, there may be difficulties in using some services such as credit accumulation.

8. Personal Information Protection Officer and Department

The Company designates the following department and Personal Information Protection Officer to protect users' personal information and handle complaints related to personal information:

• Personal Information Protection Officer: jojangwon
• Email: contact@blackcowsoft.com contact@blackcowsoft.com

9. Duty to Notify

When there are additions, deletions, or modifications to the content of this Privacy Policy, we will notify through in-app announcements at least 7 days before the revision.